Privacy Policy
At RoomMinder, we are committed to protecting the privacy and personal information of our residents and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from individuals who use our hostel facilities or interact with our website and services. By using our services, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect:
andnbsp;andnbsp; a. Personal Information: We may collect personal information, including but not limited to, names, addresses, contact details, identification documents, emergency contact information, and payment details.
andnbsp;andnbsp; b. Non-Personal Information: We may also collect non-personal information such as demographic data, preferences, and statistical information about the usage of our services.
2. Collection of Information:
andnbsp;andnbsp; a. Information You Provide: We collect information that you voluntarily provide to us, such as when you fill out reservation forms, contact us through our website, or communicate with us via whatsapp or phone.
andnbsp;andnbsp; b. Information Automatically Collected: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing activity using cookies or similar technologies.
3. Use of Information:
andnbsp;andnbsp; a. Provide Services: We use the collected information to provide and manage our hostel services, including reservations, check-ins, and check-outs.
andnbsp;andnbsp; b. Communication: We may use your contact information to communicate with you about your reservations, updates, special offers, and other relevant information.
andnbsp;andnbsp; c. Ensuring Safety and Security: We may use personal information and video surveillance systems to maintain the safety and security of our residents, staff, and property.
andnbsp;andnbsp; d. Improving Services: We analyze non-personal information to understand trends, preferences, and usage patterns, which helps us improve our services and enhance the user experience.
andnbsp;andnbsp; e. Legal Compliance: We may use or disclose your information as required by applicable laws, regulations, or legal processes.
4. Information Sharing:
andnbsp;andnbsp; a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and cleaning services.
andnbsp;andnbsp; b. Legal Requirements: We may disclose your information if required to comply with a legal obligation or protect our rights, property, or safety, or the rights, property, or safety of others.
andnbsp;andnbsp; c. Consent: We will obtain your consent before sharing any personal information for purposes not outlined
